Comparison of Pipedrive vs Hubspot

To properly compare Pipedrive CRM versus Hubspot CRM, we need to add the Sales module from Hubspot. Hubspot Sales allows for automations just like it is possible to do in Pipedrive.

The advantages of Pipedrive CRM

Pipedrive is a digital tool for sales created by sellers. The tool is extremely intuitive and is very easy to use. Automations are very easy to create after a few hours of use. The ease of use of the software is definitely one of the biggest advantages of Pipedrive CRM.

The cost is also quite low at $29 USD per user. It is possible to take the Platinum version at $59 USD/month, which offers ultra-complex reports, specific permissions per user, as well as revenue projections (Revenue Projections Forecast). If you have the budget and a good sales team, the additional investment is really worth it.

The disadvantages of Pipedrive CRM

Pipedrive is affordable primarily because it lacks " gadget " features. For example, the creation of proposals must be done with another tool like Pandadoc or Proposify. To record calls, you also need to use a " Third Party " software. Therefore, to create a hyper-complete system, you have to rely on integrating Pipedrive with several other digital tools.

Also, a major point not to overlook, Pipedrive's customer service is not very effective…

The advantages of Hubspot CRM Sales

In contrast to Pipedrive, Hubspot's customer service is impeccable. If you have no experience with digital tools and wish to implement it yourself, Hubspot can help you without any problem. However, beware! In some plans, additional assistance can cost several hundred dollars more per month.

The Hubspot CRM Sales suite comes with several features that may be interesting for certain types of businesses, such as call recording, the ability to create proposals directly in the interface, and also to do emailing.

In some cases, using Hubspot CRM Sales can become a cheaper solution than a compilation of specialized software.

The disadvantages of Hubspot CRM Sales

The biggest disadvantage of Hubspot CRM Sales is its price. A complete solution for a team of 5 people with 5000 contacts costs $400 USD per month… in fact, it is only possible to make a single annual payment of $5050 USD at once. If afterwards you wish to use Martech tools, starting at $800 USD/month, the bill can add up quite quickly.

Also, since Hubspot is a company that offers solutions for all departments, sometimes their solution is less comprehensive than companies that specialize in only one tool or area.

For example, PandaDoc is a proposal creation software. That is its sole purpose. It integrates super easily with any CRM, especially with Pipedrive CRM. This solution is light-years ahead of the proposal functionality offered by Hubspot in its Hubspot CRM Sales Plan.

Conclusion of the Pipedrive versus Hubspot comparison

For the implementation of CRM, it all depends on the company's needs. If you are a large mature company and your budget allows it, I would opt for the Hubspot CRM Sales solution. If you are a startup, your budget is limited, or you want to add tools over time, I would use the Pipedrive CRM software.

An external opinion from professionals will help you make the best decision for your business. Gro is a Pipedrive Expert, however, our work ethic instructs us to advise our clients to their advantage.

To have a consultation with one of our team members, I invite you to contact us here!