Privacy Policy
At Gro Agency, we value transparency in how we collect, use, and share your personal information.
This privacy policy, aims to inform you about our practices regarding the handling of personal information. We want to inform you about the purposes for which we collect your personal information and how it is stored and used.
At any time, you can review, modify, or request the deletion of all your confidential data. Feel free to contact our data protection officer.
Personal information officer
Charles Roy, General Manager
charles@agencegro.ca
The address of our website is: www.agencegro.ca/
Terms of Use
This website of the Gro Agency is provided as a service to visitors. The Gro Agency reserves the right to modify, add, or remove any information or element of this site, at any time and for any reason.
Copyright and rights
All texts on the site, logos, concepts, graphics, images, sounds, information, documents and others, as well as the selection, arrangement and display of these, remain the exclusive property of Agence Gro and/or its clients and suppliers and are protected by copyright law.
Hereby, Agence Gro grants you the permission to view, copy, download and print the documents that are available on this site with the express condition that these documents are used only for personal purposes, for non-commercial intent; that they are not modified or redistributed; and that any copyright, trademark, service mark, or other notice of ownership is reproduced as it appears in these documents. Anyone wishing to obtain permission to use elements protected by law, service marks or trademarks must make a request.
Disclaimer
The Gro Agency will make every effort to provide valid information on this website, but cannot guarantee that the information provided is error-free, up-to-date, accurate, or complete. All information provided on this site is offered "as is." In this regard, the Gro Agency disclaims any warranties, express or implied, pertaining to it. Under no circumstances shall the Gro Agency, its directors, employees, agents, vendors, or suppliers be liable, directly or indirectly, for any direct, indirect, consequential, punitive, special, or any other damages: loss of data, revenue, or profits; loss or damage to property or third-party claims arising from or related to the use of this website and its content, or any other website accessed through hyperlinks.
Link to a third-party site
As a service to visitors, and for that purpose only, Gro Agency can provide hyperlinks to other websites. Since these hyperlinks are not under its control, Gro Agency cannot be held responsible for the content of any website linked to its own by a hyperlink. The inclusion of hyperlinks on its own site cannot in any way be construed as an endorsement of the content of those sites.
Communications to visitors
Any comments, reactions, information, or items submitted to Agence Gro, through this website or in connection with it, will be considered non-confidential. By submitting comments, reactions, information, or items to Agence Gro, you acknowledge that Agence Gro is free to use the content of any communication, without any restrictions and without any obligation of compensation on its part. Agence Gro does not accept any unsolicited ideas, works, or items. In such circumstances, you acknowledge that you are solely responsible for the risk incurred regarding the use that may be made of any ideas, works, or items distributed by you.
Agence Gro is committed to protecting your personal data and your privacy. We only use the information you provide to us to fulfill your requests and communicate with you. The personal and confidential data that you entrust to us when defining your profile and requesting content on our site is solely intended to facilitate your visit, deliver the requested content, and communicate with you.
Privacy Notice (email)
Email messages may contain privileged or confidential information. If you are not the intended recipient of a communication or if you received it in error, please notify the sender and destroy the message without copying or disclosing its contents.
Use of requested information
To deliver the requested content (documents, bulletins, etc.) to you and to continuously improve it, we need certain information about you. Your name and phone number are necessary to contact you in case of any issues with the delivery of the requested content, as well as for promotional purposes by Agence Gro only. Your email address is essential for the delivery of content on this site and for promotional purposes if your explicit permission has been granted. We retain this information to allow you to reuse it, with no time limits, to request content on our site. We also use this data to improve the presentation and organization of agencegro.ca, mainly your business and industry, to inspire us for the creation of new content or for the personalization of existing content. If you no longer wish to receive our newsletter or our promotions and information, you just need to unsubscribe by clicking on the link provided for that purpose in the monthly mailing.
The witnesses or cookies
Cookies, commonly referred to as cookies, are information that a http/https server saves on the hard drive of your computer or mobile device to identify you. Our cookies do not contain confidential information, just a number that allows the Gro Agency to identify you and suggest content that may interest you, making your visit more enjoyable and user-friendly. Most browsers automatically accept cookies. However, you can refuse them by modifying "Your Preferences" on your computer and can disable the use of cookies by a third-party provider. Even without cookies, you still have access to the majority of promotions on our site and you can submit a request for information.
The protection of your confidential data
The Gro Agency retains personal data for a reasonable period, whether to provide you with adequate access to websites, fully respond to your requests, achieve the stated objectives, or comply with legal requirements, based on the longest applicable timeframe.
Only the concerned staff members have access to the data when necessary to perform their tasks related to the services and in accordance with the objectives outlined in this privacy policy, subject to the following.
We never share your personal data with third parties outside the Gro Agency, without your consent, except in the following cases, and only if those third parties have implemented appropriate security safeguards to ensure at least the same level of security as ours:
Our suppliers, who have been selected to perform certain functions on our behalf, such as data processing and storage, service quality analysis, monitoring and managing applications and the recruitment process, are subject to security measures. We ensure that these third parties only have access to the information strictly necessary to perform the agreed services. Additionally, they may only use your information in the context of the objectives we have defined, and they must adhere to data protection standards complying with applicable laws, thereby ensuring a level of security and protection equivalent to that described in our privacy policy;
Agents, service providers, and consultants will be contractually bound to use the personal information provided to them solely for the purpose of delivering specific services. They also agree to maintain confidentiality in accordance with this policy and to return or destroy personal information at the end of the business relationship. Any breach or attempted breach of these confidentiality obligations, when these parties are under the responsibility of agents, service providers, and consultants, must also be reported to the Gro Agency.
Transmission of your third-party contact information
By ensuring the utmost confidentiality, Gro Agency commits not to disclose or market any information concerning you to third parties, except under a legal obligation (such as testimony in court, interrogation, request for documents, subpoena, request for civil investigation, or other similar proceedings following an order from a competent court, or to comply with applicable conditions imposed by a governmental agency or other regulatory authority, or other legal obligations).